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As we informed you a few months ago, Recast.AI is being renamed SAP Conversational AI. And today’s the day!

Since we joined SAP precisely a year ago, we’ve been working hard to deliver the best language technology and building platform on the market. Reflecting this powerful partnership with SAP in our branding is a natural step we’re glad to take.

That’s why today, if you take a look around, you’ll see that our website, our platform, and our social networks have all been renamed.

This changes nothing in the way you’re using Recast.AI: your account will stay the same, your bots won’t be altered, and you’ll be able to keep using our service as before.

However, during this renaming process, we had to change our domain name. While recast.ai is successfully redirected, our official domain name is now cai.tools.sap. Therefore, you might need to update a few components of your bots to reflect the new domain name. We’ve created a guide to walk you through this process easily just below.

How to migrate to our new domain name: cai.tools.sap 

This guide helps you migrate to our new domain name cai.tools.sap. This change will not heavily impact your use: the entire platform will continue to work as it does now, we’re only changing our name and URL. You keep your account, your bots, and everything that you’ve created. 

For the coming year, the domain name recast.ai will redirect to cai.tools.sap. Very few migrations in your code and in your bots are mandatory. You have one year to migrate. Of course, we encourage you to migrate as soon as you can! If you need any support, we’re ready to help 🙂 Please contact us through our Slack community. 

Our platform is now available at this URL: cai.tools.sap. To access the platform, you’ll need to log in the first time. If you saved our URL somewhere (like in a bookmark), please update it. 

Our GitHub organization with all our open source projects and SDKs is now available at github.com/SAPConversationalAI  

Technical migration  

Our main domain name is now cai.tools.sap. This means that our platform, API, and documentation use this domain name. If you’re using our API, or if you’ve bookmarked our website, or if you’ve allowed our domain name in a security config file in your backend system, the main migration consists in changing all recast.ai URLs to cai.tools.sap. Making a request to the old domain name will redirect to the new one. So it’s not mandatory to replace it with the new one, but you have to be sure your code supports HTTP redirections. 

The detailed tasks that we encourage you to do are explained below. 

API & SDKs 

If you’re using our SDKs, please migrate to the new ones.

  • Remove and install the new ones. 
  Old SDK  New SDK 
NodeJs  npm install –save recastai  npm install –save sapcai 
Python  pip install recastai  pip install sapcai 
PHP  composer require recastai/sdk-php  composer require sapcai/sdk-php 
Ruby  gem install RecastAI  gem install Sapcai 
IOS  pod “RecastAI”  pod “sapcai” 
Android  ai.recast.sdk_android ai.sapcai.sdk_android
  • Read the README to understand how to use them (exactly the same as the old ones; only the package name has changed). Here’s an example if you’re using the Node.js SDK: 
var build = new sapcai.build('YOUR_TOKEN') 

build.dialog({'type': 'text', content: 'YOUR TEXT'}, { conversationId: 'CONVERSATION_ID' }) 

  .then(res => { 

    console.log(res.messages) 

    // Do your code 

  }) 

  .catch(err => console.error('Something went wrong', err)) 

 The behavior of the two main endpoints /dialog and /request remains exactly the same. We’ve changed the conversation memory endpoints, so be sure to read the SDK documentation. 

If you’re using our API endpoints documented in our API Reference, please update the following:

  • Our API Reference is now available at cai.tools.sap/docs/api-reference 
  • Change the API URL of all endpoints that you’re using; our API URL is now api.cai.tools.sap

Here is an example if you’re using the Bot Builder API to send messages to the SAP Conversational AI platform (Recast.AI) and create a conversation. 

Before: 

curl -H "Authorization: Token REQUEST_TOKEN" \ 

     -H "Content-Type: application/json" \ 

     -d '{"message": {"content":"Hello","type":"text"}, "conversation_id": "CONVERSATION_ID"}' \ 

     -X POST "https://api.recast.ai/build/v1/dialog"

After: 

curl -H "Authorization: Token REQUEST_TOKEN" \ 

     -H "Content-Type: application/json" \ 

     -d '{"message": {"content":"Hello","type":"text"}, "conversation_id": "CONVERSATION_ID"}' \ 

     -X POST "https://api.cai.tools.sap/build/v1/dialog"

If you’re using our Webchat available in the Connect tab, please update the following:

The Webchat script has changed. Please update the code snippet by going to your Webchat configuration in the Connect tab and copying the new script at the same place as the current script in your website. 

The change in the script is the URL of the webchat script. 

Before: 

src="https://cdn.recast.ai/webchat/webchat.js" 

After: 

src="https://cdn.cai.tools.sap/webchat/webchat.js" 

If you’ve cloned our Webchat from GitHub, please make the following changes:

Update the HTTP requests in the code that use our API. The API URL is stored in the config,js, so you only need to update this file as shown below. 

Before: 

Export default { 

  apiUrl: 'https://api.recast.ai/connect/v1', 

}

After: 

Export default { 

apiUrl: 'https://api.cai.tools.sap/connect/v1', 

}  

If you’re using other channels, please follow the below instructions:

 If you’ve connected your bot to one of the channels we provide in the Connect tab, you need to update the configuration of each channel as described below.  

Facebook Messenger 

Update the callback URL in your Facebook page (in the Webhooks section) with the new URL that we provide in your Facebook Messenger channel settings: 

Before (example): 

https://api.recast.ai/connect/v1/webhook/429f7f41-7cab-4926-90bf-640193c95cdd 

After (example): 

https://api.cai.tools.sap/connect/v1/webhook/429f7f41-7cab-4926-90bf-640193c95cdd  

To enable the update, deactivate and reactivate your page on Facebook.  

Slack 

Update the redirect URL and the event request URL in your Slack app. To do this, check the configuration steps in the Connect tab on the platform and redo steps 4 and 6.  

SAP Jam Collaboration 

Update the callback URL in your JAM configuration page. To do this, check the configuration steps in the Connect tab on the platform and redo step 4. 

Skype, Microsoft Teams 

Update the messaging endpoint in your bot channel registration in Microsoft Azure. To do this, check the configuration steps in the Connect tab on the platform and redo step 3.  

 

Updating everything will ensure your bots will keep operating smoothly! If you have any questions, please join our Slack Community, where our team will be happy to help you smoothly transfer.

Happy building!

Want to build your own conversational bot? Get started with SAP Conversational AI !

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  • Partha

    Thanks for the update Justine

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