Bouygues Telecom drastically improved their customer experience quality and productivity by using chatbots on mobile and their website to manage mobile subscriptions and support.
Leverage proprietary natural language processing (NLP) technology to analyze text inputs and enrich key data for a rapid and straight-forward deployment.
Powerful chatbot development suite
Draw on a comprehensive suite of tools to train, build, connect and monitor chatbots.
Leverage the power of data
Understand your users through powerful analytics dashboard and perfect your training dataset through integrated analytics and benchmark tools.
Support for any languages
Interact with customers with the same level of accuracy in multiple languages. A trilingual chatbot can easily switch between languages during a conversation.
Integration with SAP and non-SAP solutions
Connect your chatbot to any external communication channel, any SAP product or any back-end system easily.
Voice activation
Deploy voice-activated chatbots for Google Home, Alexa and Cortana, in addition to text-activated chatbots.