| BLOG
How Can a Digital Assistant Link People, Processes, and Data to Enable an Intelligent Enterprise?
Schaeffler endorses the mobility of tomorrow in more than 170 locations across 50 countries worldwide New technologies and global trends, such as globalization, urbanization, and climate change, are changing the...
Why Integrating Horizontal Coverage When Building Chatbots Is Key
As the world becomes increasingly conversational, companies need to act fast, because this major shift impacts their two main audiences: employees and customers. Nowadays, the majority of the enterprise software...
White Paper: Redefining Customer Experience with Conversational AI
Conversation has become increasingly digital. Yet customers have also come to expect a more personalized customer experience. Conversational AI technology empowers organizations to facilitate this new dynamic and...
Integrate Chatbots Into SAP Products: What We Announced At TechEd 2019
As announced at SAP TechEd this year, the October release of the SAP Conversational AI platform provides all the tools necessary to build powerful enterprise-ready chatbots faster than ever, enabling users to...
Webinar: Transform Your Employee and Customer Experience With Chatbots
Hi everyone! We’re pleased to welcome you to our very first webinar. We hope you can join us on September 10th! Here are all the information you need before the event: Overview Title: Become the Intelligent...
How Météo France took its weather chatbot to the next level with our AI chatbot platform
SAP Conversational AI is pleased to count among their users Météo France, the official service for meteorology and climatology in France. This user story will help you to figure out the steps to improve your own AI...
Product Update March 2019 | Roles and Permissions for Bot Building
What’s new? 🎉 From new features to recent enhancements, here’s the rundown on what’s new at SAP Conversational AI. 🔥 Feature of the month 🔥 : Roles and permissions for bot building Game...
SAP Conversational AI Product Updates 🚀 [January 2019]
From new features to recent enhancements, here’s the rundown on what’s new at SAP Conversational AI: Feature of the month: enrichments for custom entities Today, we provide around 30 gold entities that are enriched...
Classification Metrics (Part 2) – Actionable Training Tips To Improve Your Bot Dataset
You’ve built a chatbot, but it’s not performing as you’d like, and it seems like the problem is coming from the training of your dataset. Knowing where to start when you want to improve the performance of...
Classification Metrics (Part 1) – How To Boost Your Bot Performance Through Data
Today, building a bot is an easy process. There are many tools, like SAP Conversational AI, that allows you to quickly build your own AI. But accurately measuring the effectiveness of your bot can quickly turn into...