| BLOG
Defining Requirements for Your Sample User and Your Chatbot Persona (Part 2/6)
Now that we have validated our business case, defined our scope and identified our use cases, we can go on to define everything we need for our sample user and our chatbot persona.
The Complete Conversational Design Guide for Chatbot Builders (Part 1/6)
With chatbots, UX is even more vital than with other products. Here is the complete guide of conversational design for chatbot builders, using the SAP Conversational AI platform.
Introducing Enterprise Edition for SAP Conversational AI
SAP Conversational AI is introducing a brand-new Enterprise edition of the platform, which allows paid customers to have all their chatbots and data securely isolated in their own tenant.
How Can a Digital Assistant Link People, Processes, and Data to Enable an Intelligent Enterprise?
Schaeffler endorses the mobility of tomorrow in more than 170 locations across 50 countries worldwide New technologies and global trends, such as globalization, urbanization, and climate change, are changing the...
Mastering Custom Enrichments and Memory Management of SAP Conversational AI Chatbots
Master custom enrichments for SAP Conversational AI chatbots, use it smartly to power your chatbot and improve how the memory is leveraged in the Bot Builder.
Be Secured by Updating our User Login System to SAP ID Service – How to Smoothly Transfer your Account!
As of April 19, 2020, we are further welcoming SAP into our platform by updating our user login system. All logins to SAP Conversational AI will now be done with SAP ID Service! This will make the platform more...
How to Build Your First Delivery Tracking Chatbot with SAP Conversational AI
In this step-by-step tutorial for beginners, you'll learn how to build your first chatbot on SAP Conversational AI from scratch.
Demystifying Node.js for Building SAP Conversational AI Chatbots
You may have seen Node.js mentioned in other SAP Conversational AI tutorials and, unless you’re a developer, Node.js may look scary. But once you understand why SAP Conversational AI chatbots sometimes use Node.js...
Why Integrating Horizontal Coverage When Building Chatbots Is Key
As the world becomes increasingly conversational, companies need to act fast, because this major shift impacts their two main audiences: employees and customers. Nowadays, the majority of the enterprise software...
Build Your First FAQ Chatbot with SAP Conversational AI
In this guide, I will walk you through how you can build an FAQ (Frequently Asked Questions) chatbot using the SAP Conversational AI platform. What you will need: A CSV file in UTF 8 format with your question and...