| BLOG
Why Integrating Horizontal Coverage When Building Chatbots Is Key
As the world becomes increasingly conversational, companies need to act fast, because this major shift impacts their two main audiences: employees and customers. Nowadays, the majority of the enterprise software...
Build Your First FAQ Chatbot with SAP Conversational AI
In this guide, I will walk you through how you can build an FAQ (Frequently Asked Questions) chatbot using the SAP Conversational AI platform. What you will need: A CSV file in UTF 8 format with your question and...
White Paper: Redefining Customer Experience with Conversational AI
Conversation has become increasingly digital. Yet customers have also come to expect a more personalized customer experience. Conversational AI technology empowers organizations to facilitate this new dynamic and...
Managing Data Privacy and Security in Your IT Landscape with SAP Conversational AI Chatbots
The primary focus of this article is on the various ways to integrate SAP Conversational AI into your IT landscape while maintaining data privacy and security. We’ll look at a few scenarios where the user has data...
Build a Chatbot to Recognize Movie Stars by Consuming Data Intelligence Assets
Many people, especially those without a background in computer science, might think that building a chatbot using AI to recognize objects in images is rocket science. This tutorial will show you that making this...
AI Engineering Is Maturing – Impressions from the O’Reilly AI Conference 2019 in San Jose
Every September, Artificial Intelligence (AI) enthusiasts meet up in San Jose to present and discuss the latest developments in the field. O’Reilly’s Artificial Intelligence Conference is the AI-focused counterpart...
Managing the Chatbot Lifecycle with Versions
Last year, SAP Conversational AI introduced versioning as part of its enterprise-grade offering to help you implement changes to your bot when it’s already live. To make it easier for new developers to follow a...
Build a Chatbot with SAP Conversational AI and SAP HANA XS Advanced Model
In this tutorial, we will build a simple chatbot that leverages SAP HANA XS advanced model (XSA) and SAP Conversational AI to retrieve the email address information of the company, as well as to update the email...
Integrate Chatbots Into SAP Products: What We Announced At TechEd 2019
As announced at SAP TechEd this year, the October release of the SAP Conversational AI platform provides all the tools necessary to build powerful enterprise-ready chatbots faster than ever, enabling users to...
How to Use Single Sign-On (SSO) for Your Chatbots Built with SAP Conversational AI
Learn how to set-up Single Sign-On (SSO) in few steps and permit users to use a set of login credentials to access the SAP Conversational AI Web Client.