| BLOG
How to Design a Perfect Use Case for Your Chatbot
In the bot design process, the Use Case design stage focuses on building the conversational workflows that will perform actions for the user. This helps in automating all the use cases and result in the bot...
How Can a Digital Assistant Link People, Processes, and Data to Enable an Intelligent Enterprise?
Schaeffler endorses the mobility of tomorrow in more than 170 locations across 50 countries worldwide New technologies and global trends, such as globalization, urbanization, and climate change, are changing the...
Mastering Custom Enrichments and Memory Management of Your Chatbots
Master custom enrichments for SAP Conversational AI chatbots, use it smartly to power your chatbot and improve how the memory is leveraged in the Bot Builder.
Be Secured by Updating our User Login System to SAP ID Service – How to Smoothly Transfer your Account!
In June 2020, we are further welcoming SAP into our platform by updating our user login system. All logins to SAP Conversational AI will now be done with SAP ID Service!
How to Build Your First Delivery Tracking Chatbot with SAP Conversational AI
In this step-by-step tutorial for beginners, you'll learn how to build your first chatbot on SAP Conversational AI from scratch.
Demystifying Node.js for Building SAP Conversational AI Chatbots (Part 1)
You may have seen Node.js mentioned in other SAP Conversational AI tutorials and, unless you’re a developer, Node.js may look scary. But once you understand why SAP Conversational AI chatbots sometimes use Node.js...
Why Integrating Horizontal Coverage When Building Chatbots Is Key
As the world becomes increasingly conversational, companies need to act fast, because this major shift impacts their two main audiences: employees and customers. Nowadays, the majority of the enterprise software...
Build Your First FAQ Chatbot with SAP Conversational AI
In this guide, I will walk you through how you can build an FAQ (Frequently Asked Questions) chatbot using the SAP Conversational AI platform. What you will need: A CSV file in UTF 8 format with your question and...
White Paper: Redefining Customer Experience with Conversational AI
Conversation has become increasingly digital. Yet customers have also come to expect a more personalized customer experience. Conversational AI technology empowers organizations to facilitate this new dynamic and...
Managing Data Privacy and Security in Your IT Landscape with SAP Conversational AI Chatbots
The primary focus of this article is on the various ways to integrate SAP Conversational AI into your IT landscape while maintaining data privacy and security. We’ll look at a few scenarios where the user has data...