| BLOG
Generate New Leads and Sell Banking Products Using an SAP Conversational AI Chatbot
Business Challenge It’s common knowledge that when potential customers or leads contact a bank, the bank’s focus is now less on their request and more on getting them to buy something. Whether hidden or overt, the...
Discover Edmin, the S/4HANA Cloud Community Chatbot
A Technical Advisor, an S/4HC Search Engine, a Meeting Coordinator, and an Entertainer! According to the Myers Briggs theory, there are sixteen different personality types – and these are prevalent among chatbots...
How Météo France took its weather chatbot to the next level with our AI chatbot platform
SAP Conversational AI is pleased to count among their users Météo France, the official service for meteorology and climatology in France. This user story will help you to figure out the steps to improve your own AI...
A Guide To Designing A Great UX For Your Chatbot
So your customer-facing teams are inundated with inquiries that are repetitive and mundane, draining employee motivation and resources. You get an idea, “let’s create a chatbot!” You do. But people don’t use...
What Chatbots Are Doing For Social Good
Context New York Black Friday 2018 Imagine this, I’m at the phone store with my mom. She is about to purchase a new iPhone and we just found out it is backordered. We both stare at each other with fear knowing that...
4 Chatbots Security Measures You Absolutely Need To Consider
It will come as no surprise that chatbots are everywhere and they are here to stay! In fact, 80% of companies want to have some type of chatbot implemented by 2020. Chatbots are our friendly assistants that make...
Getting a Bot That Really Works: The Best Corporate Architectures for Conversational Interfaces
Chatbot (n.): computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. People today expect instantaneity. That’s why messaging has become the most popular...
How AI Powered Chatbots Are Unlocking Business Value Today
Since the term “AI” was first coined by cognitive scientist Richard McCarthy and his team in preparation for the 1956 Dartmouth AI Conference, machines that can demonstrate human-like intelligence have been the...
Easy Peasy: How to Build Better Chatbots with Metrics
Woohoo, chatbots! Chatbots are exciting territory because they offer a scalable way for businesses and brands to have meaningful, one-on-one conversations with people. And as a bot developer (or soon to be...
Why You Need To Automate Your Customer Support With Chatbots
Up until 2015, social media dominated the digital world, creating a new way of sharing content, managing customer support or chatting around the world. We all got used to it and were expecting instant gratification...